Maintenance Support Engineer

Job Title:              Maintenance Support Engineer

Position:               Full Time, Permanent

Hours:                   9:00 am to 5:00pm (5 days over 6 on a rota basis)

Salary:                  £23,000 - £23,250 pa plus generous company bonus

Area:                     Stapeley (Nantwich, Cheshire) and surrounding areas

 

An exciting position has arisen for an Engineer who is interested in learning about mobility products and equipment. You will be based at the engineering workshop in our Stapeley Head Office, where you will complete high quality control checks on a range of equipment (mobility scooters, wheelchairs, powerchairs etc).  You will also have the opportunity to repair and service items in our customer’s homes, where you will get to interact with our customers directly, taking great satisfaction in your role by helping our customers gain independence again. With being a centralised hub at our Head Office, this position will come with the opportunity to travel in one of our Ableworld vans to support our other workshops where needed in our area.

 

What will your responsibilities be?

• Checking, repairing and servicing products in the workshop and onsite
• Completing electronic checklists of work carried out
• Liaising with Head Office and customers about repairs, servicing etc
• Reflecting work carried out on our user friendly till system
• Maintaining all tools, spares and equipment within a safe working condition
• Keeping the work area in a clean and tidy condition
• Supporting the store on deliveries and collections when required

 

What do we require from you?

• Good customer service skills
• IT Literacy keyboard skills and experience of Word, Excel, Outlook
• Team player
• Clear and detailed communication – written and spoken
• Time Management
• Keen interest in repairing items for customer satisfaction – Full training is provided
• Methodical with attention to detail and a practical approach to work
• High-quality standards and workmanship
• Motivated, flexible and enthusiastic

Ableworld is the country’s leading retailer in a rapidly growing Mobility and Homecare sector. We offer a range of homecare and mobility products to our customers at an affordable price, leading to greater independence and improved quality of life.  We have 41 stores, including Franchises, spreading the length of the country and we are continually growing with more new stores opening this year.

 

We will Offer You:

We believe that by providing our employees with a comprehensive package that includes training, competitive compensation, and performance-driven bonuses, we can create a workplace culture that fosters growth, innovation, and excellence. We are committed to investing in our employees and providing them with the support they need to succeed in their roles.

 

Employee Benefits

As an employee of our company, you are entitled to a range of benefits that we believe will make your experience working with us more enjoyable and rewarding. Here are some of the benefits that we offer: 

 

Paid Holidays:

We offer 5.6 weeks of paid holiday per year, which includes bank and public holiday allowance. This entitlement increases with your length of service.

 

Birthday Off:

Once you have completed two years of service, you are entitled to take your birthday off as an extra day of paid leave.

 

Company Pension Scheme:

We offer a contributable company pension scheme to all our employees, helping you to save for your future.

 

Store Discount:

As an employee, you and your immediate family members are entitled to a 20% discount on all items in our stores.

 

Confidential Counselling and Advice Line:

We understand that life can be difficult at times, so we offer a 24/7 confidential counselling and advice line that you can access any time you need support.

 

Company Events:

We hold company events throughout the year to celebrate our successes and bring our employees together.

 

Cycle to Work Scheme:

We encourage our employees to be environmentally conscious and offer a cycle to work scheme, allowing you to purchase a bike at a discounted rate and pay for it through your salary.

We hope that these benefits demonstrate our commitment to our employees and make your experience working with us a positive one.

 

To Apply:

Please submit your CV and covering letter explaining why you feel you are the best person for this role. Our recruitment team will review your application and be in touch should you be selected for further consideration.

 

 A full driving licence and access to a car on a daily basis is essential for this role.  

 

A DBS disclosure will be required for this position (for which Ableworld will meet the cost).

 

Thank you for your interest shown in Ableworld UK, we wish you the best of luck.

 

Next Steps?

If you have the necessary skills and would like to be considered for this position, please email your CV and covering letter to [email protected]

 

We Can Offer You: